Operational Security

Comprehensive incident response plan covering identification, containment, eradication, recovery, and lessons learned. Includes roles, escalation paths, and communication templates.

Specific playbooks for common incident types: ransomware, data breach, DDoS, insider threat, phishing compromise, and third-party breach scenarios.

Procedures for breach notification including regulatory timelines (72hr GDPR, state laws), notification templates, and documentation requirements.

Standardized incident documentation template covering timeline, impact assessment, root cause analysis, and remediation tracking.

Comprehensive business continuity plan covering critical functions, recovery priorities, alternate facilities, and communication procedures during disruptions.

Technical disaster recovery plan covering system recovery, data restoration, failover procedures, and RTO/RPO targets for critical systems.

Template for assessing critical business functions, dependencies, recovery priorities, and acceptable downtime thresholds.

Templates for planning, executing, and documenting business continuity and disaster recovery tests, including tabletop exercises and technical failovers.

Policy defining change management process including request, review, approval, testing, implementation, and rollback procedures.

Standardized change request form capturing change description, risk assessment, testing requirements, approvals, and implementation details.

Expedited change procedures for emergency situations including authorization, documentation requirements, and post-implementation review.

Policy covering vulnerability scanning, assessment, prioritization, and remediation timelines based on severity (Critical: 24hr, High: 7 days, etc.).

Policy defining patch identification, testing, deployment schedules, and exception handling for all systems and applications.

Procedures for security event monitoring, log review schedules, alert handling, and escalation criteria for security operations.

Policy defining penetration testing requirements, scope, methodology, frequency, and remediation expectations.

Policy covering log collection, retention (1 year minimum), protection, review procedures, and centralized logging requirements.

Detailed backup procedures including schedules, retention, encryption, offsite storage, and restoration testing requirements.

Configuration standards for servers, workstations, network devices, and cloud resources based on CIS benchmarks and industry best practices.